Case Management Assistant - Case Management

Job Description
Founded in 1938, Wilcox Medical Center is a not-for-profit hospital dedicated to providing the Kaua'i community with accessible, quality health care. The largest medical center on Kaua'i, it is a state-of-the-art acute care facility with a full suite of services offering 30 specialties and programs including cardiology, emergency, family practice, gastroenterology, health management, internal medicine, neurology, OB-GYN, oncology, orthopedics, pediatrics and urology. Its 20-bed emergency department is the first neighbor island facility to obtain a Level III Trauma designation and serves as the island's Primary Stroke Center. The medical center also has four birthing suites, seven intensive care beds and 20 same-day surgery beds. The American Heart Association has recognized Wilcox in three areas of excellence: stroke (S) ? gold plus award and honor roll elite plus, heart failure (HF) ? gold plus award, and atrial fibrillation (AFIB) ? gold award. Wilcox has also received an "A" in the Leapfrog Hospital Safety Grades, the QUEST citation of merit for high-value health care, and is recognized as a Top Performer on Key Quality Measures by The Joint Commission.
Our Case Management team puts great emphasis on helping each patient transit their health care treatment with an appropriate set of support tools and information. Our caring, professional staff provides timely medical and discharge management to meet clinical and service goals, and to provide an effective, appropriate continuum of care. We want to ensure that our patients receive the attention they need, especially when they require care from several different services and other combinations of medical, financial or social intervention.
If you are enthusiastic about providing life-changing support services to our patients and their families, you may be the ideal candidate for our Case Management Assistant. This position provides technical and administrative support, as well as responding to inquiries from external organizations, prospective appointees, department/service practitioners and other hospital staff. We are looking for a dedicated and resourceful person with excellent customer service and communication skills and a commitment to delivering the highest quality health care to Hawai'i's people.
Location: Wilcox Medical Center, Lihue, HI
Work Schedule: Rotating - 8 Hours
Work Type: Per Diem
FTE: 0.250000
Bargaining Unit: Non-Bargaining
Exempt: No
Minimum Qualifications: Associate's degree or equivalent combination of education, training, and experience. Three (3) years clerical/secretarial experience in position with extensive customer contact.
Preferred Qualifications: Ability to read, write, speak and translate one or more foreign language specific to the foreign patients.
Position Case Management Assistant - Case Management
Category Social Services
Employment Type Employee
Location Wilcox Medical Center, Lihue, HI
Req ID 10520

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