Rep, Retail Sales Hopaco

Company Name:
Education, Certification & Licenses:
High School Diploma or equivalent
May require specialized on-the-job training and/or experience of a
minimum of three to six months
Computer Skills:
Knowledge of PC#s
Additional Information:
Ability to understand and apply addition, subtraction,
multiplication, and division
Position Summary:
The Representative, Retail Sales # Hopaco is responsible for servicing
customers in all aspects of retailing to ensure total quality, including
stocking, pricing, and researching and resolving customers# inquiries.
Position Responsibilities / Essential Functions:
1. Answer phone calls and answer customer questions (assist customers).
2. Operate cash register.
3. Keep shelves stocked with merchandise (restock) and ensure items are
priced with current pricing (price merchandise).
4. Research inquiries, take sales orders, prepare orders for will call
or delivery, coordinate store transfers, write indents, rubber stamp
orders, and update price book, account book, authorization book, and
change card list.
5. Receiving responsibilities may include, logging in each item, bulk
tag each delivery, maintaining pink copies of purchase orders, matching
purchase orders with receiving tag, noting discrepancies, SKU
merchandise, and pricing merchandise.
6. Demonstrate a commitment to Total Quality and the process of
continuous improvement, identifying and responding actively and with
sensitivity to the needs of all customers and be open and responsive to
7. Demonstrate a commitment to OfficeMax core values.
8. The position responsibilities outlined above are in no way to be
construed as all encompassing. Other duties, responsibilities, and
qualifications may be required and/or assigned as necessary.
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