Retail Support Associate, Flex Team

Company Name:
Macy's
Title: Macy''s Kukui Grove Center, Lihue, HI: Retail Support Associate, Flex Team
Location: null
Other Locations: null
Overview:
The Flex schedule is designed to allow Macy''s to flex up staffing during key events and peak selling times, and allows you the flexibility to maintain your current responsibilities while earning extra money and enjoying a retail discount of up to 20%. If you have a flexible availability and think that you would enjoy a fast-paced retail environment, then this may be the opportunity for you!
The Support Team Associate is responsible for the Merchandising, Fulfillment and BOPS process as well as achieving sales plan by ensuring proper product placement and flow of new receipts. They create an enhanced shopping experience and support the selling process by leveraging relationship throughout the store in order to attend to the customer. Other operational duties include floor moves, replenishment, inventory; shortage control, stockroom organization, and merchandising. Other operational duties include floor moves, replenishment, inventory, shortage control, and stockroom organization, are required as well.
Essential Functions:
Process merchandise to floor ready standards and assist the Merchandise Team Lead with the placement of merchandise on the sales floor
Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own
Assist customers in all aspects of service fulfillment (i.e. BOPs), and have the ability to qualify customer needs, figure out what''s right for them, and then get them in touch with the right associate, MBA, or Personal Shopper.
Communicate issues to Manager and or Merchandise Team Lead
Assist the Merchandise Team Lead in the movement of fixtures and merchandise for new product, season changes, and clearance sets
Process fulfillment orders to include; locating and picking merchandise for customer orders
Assist in replenishing stock onto the sales floor
Assist in the inventory process
Assist in markdown process
Participate in stockroom maintenance, organization, and housekeeping
Process damages, transfers, and return to vendor merchandise
Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment
Follows shortage programs and procedures as they pertain to the merchandising function
Place product to appeal to customer preference
Attend to customer service needs in a friendly and helpful manner when approached
Be sensitive to the store's needs and flex into other non-selling areas as needed
Assist with special projects as assigned
Perform other duties as needed
Follows shortage programs and procedures
Perform these functions in an efficient manner, as directed by the Supervisor
Regular, dependable attendance and punctuality
Qualifications:
Education/Experience: No specific educational accomplishments are necessary.
Language Skills : Effective written and verbal skills, ability to interpret
instructional documents such as safety rules, operating and
maintenance instructions, and procedure manuals.
Excellent written and verbal communication skills.
Mathematical Skills: Basic math functions such as addition, subtraction,
multiplication, and division. Able to use a calculator
Reasoning Ability: Self-starter, able to work independently and as part of a
team and must have good time management skills.
Physical Demands: This position requires constant moving and standing. Must
be able to stand for at least two consecutive hours. Must
be able to lift at least 30 lbs. May occasionally be required
to reach, stoop, kneel, crouch, and climb ladders. May
have to reach above eye level. Involves close vision, color
vision, depth perception, and focus adjustment
Other Skills: Possess strong merchandising skills. Possess vision and
creativity. Ability to collaborate and function as a member of
a team. Ability to collaborate and function as a member of a
team. Must possess a strong sense of urgency. Should be
comfortable with the use of computers and frequent use of
RF equipment.
Work Hours: Flexible with scheduling and available to work retail hours,
which may include day, evening, weekends, and/or
holidays.
Macy''s is an Equal Opportunity Employer, committed to a diverse and inclusive work environment
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