Room Attendant
Job Description SummaryThe Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the hospitality industry, in accordance with brand time, product and placement standards to ensure total guest satisfaction.
Job DescriptionDUTIES AND
Responsibilities:
Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.
U.
E.
S.
T.
standards.
Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc.
May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc.
Notify supervisor when service is completed so rooms may be sold or occupied.
Report any room unable to be serviced to supervisor according to established procedures.
Minimize waste of supplies and amenities within all areas of housekeeping.
May regularly assist with deep cleaning projects.
Report needed repairs or unsafe conditions to supervisor.
Handle all lost and found items according to established procedures.
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
Ensure compliance with federal, state and local laws regarding health and safety services.
Perform other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS:
Some previous housekeeping experience preferred.
Previous background from the hospitality industry preferred.
Ability to speak, read, and write fluent English is preferred; other languages beneficial.
Basic reading, writing and mathematical abilities are preferred.
Frequently standing up, bending, climbing, kneeling, and moving about the facility.
Carrying, lifting or pulling items weighing up to 75 pounds.
Will be required to regularly use commercial cleaning chemicals.
Will be required to work mornings, evening, weekends, and holidays.
Additional Job Information/Anticipated Pay Range$26.
60-27.
60 Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific/overall experience.
BenefitsSonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families.
We offer a variety of benefits to our employees including:
Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and DiscountsUpon submitting your application, please ensure you complete a full application in addition to attaching a resume.
Incomplete applications received will not be considered.
Salary:
$15 per hour.
Estimated Salary: $20 to $28 per hour based on qualifications.
Job DescriptionDUTIES AND
Responsibilities:
Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.
U.
E.
S.
T.
standards.
Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc.
May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc.
Notify supervisor when service is completed so rooms may be sold or occupied.
Report any room unable to be serviced to supervisor according to established procedures.
Minimize waste of supplies and amenities within all areas of housekeeping.
May regularly assist with deep cleaning projects.
Report needed repairs or unsafe conditions to supervisor.
Handle all lost and found items according to established procedures.
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
Ensure compliance with federal, state and local laws regarding health and safety services.
Perform other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS:
Some previous housekeeping experience preferred.
Previous background from the hospitality industry preferred.
Ability to speak, read, and write fluent English is preferred; other languages beneficial.
Basic reading, writing and mathematical abilities are preferred.
Frequently standing up, bending, climbing, kneeling, and moving about the facility.
Carrying, lifting or pulling items weighing up to 75 pounds.
Will be required to regularly use commercial cleaning chemicals.
Will be required to work mornings, evening, weekends, and holidays.
Additional Job Information/Anticipated Pay Range$26.
60-27.
60 Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific/overall experience.
BenefitsSonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families.
We offer a variety of benefits to our employees including:
Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and DiscountsUpon submitting your application, please ensure you complete a full application in addition to attaching a resume.
Incomplete applications received will not be considered.
Salary:
$15 per hour.
Estimated Salary: $20 to $28 per hour based on qualifications.
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